Location | Chatuchak, Bangkok |
Job Type | Start with 3-6 months, then extend based on performance |
Emp Type | Full Time |
Salary type | Monthly |
Salary | Negotiable |
Job published | 27.03.2025 |
Job ID | QWWY76YW |
Responsibilities :
- Responsible for 2nd level operation and maintenance (O&M) of customer Packet and Platform part in order to support Telco network
- Meeting or exceeding the network availability targets & responsibilities.
- To ensure RCA for any fault within network systems.
- To work within well-defined system support guidelines.
- To prioritize faults to meet SLA/WLA.
- To do end to end investigation of faults/cause related to Cloud system/network problems.
- To ensure accurate working methodology.
- To coordinate with all technical teams to handle emergencies and if required coordinate with stakeholders (Tapping/Cubro, F5/LB) and Tier2 support/3PP vendors.
- Clearing of assigned Trouble Tickets post troubleshooting.
- To participate in internal/external technical discussions in view to improve overall network performance and make recommendations wherever possible.
Qualifications :
- Bachelors degree or above in Electronic, Computer or Telecom Engineering
- Min 5 years or above related working experience in Cloud Network, Cloud project implementation and commissioning, preferably in a multinational environment
- Basic IT knowledge in computer network, telco network security, MS Office and network access
- Experience with Nokia Cloud project is a clear advantage (Cubro/Tapping, F5/LB)
- Experience in Firewall administration (Palo-Alto, Juniper)
- Must be willing to work on-site
- Good communication in English
- Excellence coordination skills
- Quick learner
- Ability to work under pressure
- Strong analytical skill and problem-solving ability.
Working knowledge of below mentioned IP products and vendors
- L2/L3 Switch --- Switch
- Tapping --- Cubro
- Firewalls --- Palo-Alto, Juniper
- Juniper Routers --- M, MX, TX, PTX series
- Nokia Routers
- Huawei Routers
Key Qualification:
- Experience: Minimum 5-7 years
- Education: Degree within Electronics & Telecommunication Engineering