• Responsible for 2nd level International Roaming of customer Circuit Core and Package Core to mobile network.
• Meeting or exceeding the network availability targets & responsibilities.
• To ensure RCA for any fault within International Roaming Criteria.
• To work within well-defined system support guidelines.
• To prioritize faults to meet SLA/WLA.
• To do end to end investigation of faults/cause related to International problems.
• To ensure accurate working methodology.
• To coordinate with all technical teams to handle emergencies and if required coordinate with stakeholders and Tier2 support/3PP vendors.
• Clearing of assigned Trouble Tickets post troubleshooting.
• To participate in internal/external technical discussions in view to improve overall network performance and make recommendations wherever possible.

• Bachelors degree or above in Electronic, Computer or Telecom Engineering
• Min 5 years or above related working experience in Packet Core, Core Network implementation and commissioning, preferably in a multinational environment
• Basic IT knowledge in computer network, telco network security, MS Office and network access
• Experience with Circuit Core node on Platform environment
• Must be willing to work on-site
• Good communication in English
• Excellence coordination skills
• Quick learner
• Ability to work under pressure
• Strong analytical skill and problem-solving ability.

Working knowledge of below mentioned Competence area and vendors

• Huawei CS nodes
• Ericsson CS nodes
• Mobile Network Voice Call knowledge
• Basic knowledge on Nokia Platform
• Voice International Roaming

Key Qualification:

• Experience: Minimum 3-7 years
• Education: Degree within Electronics & Telecommunication Engineering